Support deskQuick, human answers
Talk to us before you request
Have questions about timing, accessibility, or what to expect? Send your notes and we’ll guide you to the best option for your group.
What we can help with
- Accessibility and comfort notes for your group
- Meeting guidance and day-of logistics
- Planning questions for groups and special occasions
- Clarifying what’s included vs. not included
Fastest way to reach us
Use the inquiry form on the home page and include your questions in the message. If you don’t have a date yet, just share what you’re planning—we’ll point you in the right direction.
Contact
We’ll respond to messages with clear next steps and any extra questions we need.
Email
Response time
Within 1–2 business days
Tip
Include your preferred date and group size
You can also review the Privacy page if you want a clear view of how data is handled.
Common questions
Share your traveler count and preferred date. We’ll confirm availability and advise the best way to structure your experience.
Yes—when you include accessibility notes, we’ll review what’s feasible and help you plan a comfortable experience.